Links, Content and Online Presence
All content included on this website is the property of our company, our affiliates or other relevant third parties. Where quotes have been referenced at source they are that of individual and do not not necessarily represent the views of our business. We have a simple be kind or be quiet policy.They will be identified as the originator of posts and should act responsibly. Any posts that do not support our values of our business will be removed. No explanation needs to be given. Due to the nature of social media we cannot guarantee the accuracy or quality of content posted. Posts and content including video shared in this group, opinions of support staff or advice given at any events do not necessarily represent the views of our company. We accept no responsibility or liability for any such loss incurred by the use of such content or such advice and it is your responsibility in attending the event to check the accuracy of such advice before implementing this in your own business. Posting of unsuitable content or inappropriate behaviour at any of our events could lead to a ban from the group, refusal to future events without refund. Membership of our groups is acceptance of these terms.
Personal identification information
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you enrol in the site or a course within the site, subscribe to a newsletter, and in connection with other activities, services, products, features, or resources we make available on our website.
Visitors may visit the site anonymously. Visitors can refuse to supply personal identification information but doing so may prevent them from engaging in certain website related activities.
How we use collected information:
We may collect and use students’ personal identification information for the following purposes:
To fulfil your order
Information you provide helps us to process, fulfil and deliver your order of a product or service you have bought
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalise user experience
We may use information in its aggregate form to understand how our users as a group use the services and resources provided.
To send periodic emails
We may use email addresses to send information and updates relating to their order.
Email addresses may also be used to respond to student enquiries, questions, or other requests.
Sharing your personal information
We do not sell, trade, or rent personal identification information to others. When personal information has been given and then no longer continues to be relevant we will immediately stop processing that information. Except where you have consented to our use of information for a specific service we do not use your information in anyway that could identify you personally. We will continue to process this information on that basis until you withdraw your permission. Or until it can be reasonably assumed that your consent no longer exists for us to use that information.
Third party websites and Cookies
Visitors may find advertising or other content on our website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by such websites linked to or away from this site. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website's own terms and policies.
Who has access to my data?
Our support staff could use some of our information in your order to be able to process your order effectively. Payment card details are not stored in their original form and our staff and third parties do not have access to them. If needed at the point of purchase (you will be notified) our payment provider stores an aggregate of the card information provided in order for us to process repeat payments to services such as subscription services.
Right to Erasure
We have processes in place to ensure that we respond to a request for erasure without undue delay and within one month of receipt.
We are aware of the circumstances when we can extend the time limit to respond to a request.
We understand that there is a particular emphasis on the right to erasure if the request relates to data collected from children.
We have procedures in place to inform any recipients if we erase any data we have shared with them.
We have appropriate methods in place to erase information.
Your acceptance of these terms